How should Production and Quality Control argue with each other？

Where there are people, there is their own territory, and where there is their own territory, there will be disputes.

Machining as a traditional manufacturing factory, there are many people, many departments, often filled with smoke is the quality control department and the production department.

And no matter which factory, the quality control department and the production department are "enemies" like existence. Out of duty, the response of the quality control department of the factory to the production department is often: "This product is NG, need to rework..." The production department was very emotional when they heard that. In their eyes, in order to catch up with the delivery of products every day, they were so busy that they forgot to eat and sleep, and finally drove the goods out, and the people in the quality control Department were picking holes in the eggs. That's not picking a fight. What is it? So their inner drama is often like this: the two departments argue with each other, the two department managers are also incompatible, and the leader is very headache.

Both the production department and the quality control department are very important for the machine factory, and we can't do without either one. The production department pursues output and efficiency, while the quality department pursues quality and effect. Although the core values and missions are not the same, they are in fact the same destination. High output does not necessarily mean low quality, and high quality does not necessarily mean low output. If the management system is good, the team cooperation is good, all aspects of the system are running stably, and the production and quality can be fully synchronized. For example, the back of the hand, no one can not do without who. The problem of production department and quality control department, in the final analysis, is a human problem, the two departments on the understanding of quality is not consistent, there will be different views on the problem; If we agree on quality management, we will naturally deal with the problem together, find the receiving standard together, and manage the quality in production together.

To deal with the contradiction between production department and quality control department is a required course in manufacturing factory. What should we do?

1.The development of standards is an important step to solve the contradiction between the production department and the quality control department, because a clear standard can provide a common reference and basis for both sides. Setting common goals for the two departments, such as product quality standards, delivery time requirements, etc., will ensure that standards are developed based on consensus and cooperation.

2. Establish clear responsibilities and authority to ensure that the production department and Quality Control Department are clear about their responsibilities and authority to avoid mutual interference or acting beyond their authority. Transparent and fair work processes can reduce conflicts and misunderstandings.

3.Communication and coordination, establish open communication channels, so that the production department and quality control department to maintain good communication. Hold regular meetings to discuss and resolve issues together, ensuring that both parties understand each other's needs and challenges.

4.Emphasize teamwork, emphasize the importance of teamwork, and encourage cooperation and support between various departments. Cross-functional project teams can be used to promote collaboration, with members from production and quality Control to promote better collaboration and understanding.

We should give full consideration to the interests and needs of all parties. Through joint participation and cooperation, the production department and quality Control department can develop more targeted and operational standards, and solve problems through timely communication and coordination, thus reducing contradictions and conflicts.